Shipping policy

Shipping

Free shipping

• Orders of $125 or more ship free to U.S. addresses.
• Zen & Zip Rewards members who are subscribed to our emails or texts ship free on every order, with no minimum. Log in to your account at checkout and the discount applies automatically.

Free shipping covers our standard ground and Priority Mail rates (up to $20 per order). Express options such as UPS Next Day Air, UPS 2nd Day Air and Priority Mail Express are charged at the carrier's rate.

Shipping rates

For other orders, shipping is calculated at checkout from live USPS and UPS rates, based on your address and the weight of your order.

Local pickup

Visiting the Outer Banks? Choose pickup at checkout and collect your order at the shop: 1240 Duck Rd, Suite 117, Duck, NC 27949.

Processing time

We pack every order by hand in Duck. Most orders ship within 1 to 3 business days, and you'll get a tracking link by email as soon as yours is on its way.

Where we ship

We currently ship within the United States. Free shipping offers apply to U.S. addresses only.

Returns

Returns are free too. See our return and refund policy.

Questions

Call us at 252-715-4860 or email zenandzip@gmail.com.